Customer Service Representative
SIEGEL GROUP NEVADA INC•Las Vegas, NV
•Onsite
About The Position
Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate.
Requirements
- HS Diploma or equivalent
- 6 months customer service experience
- Legally able to work within State and Federal guidelines
Responsibilities
- Greet all customers in a friendly, positive manner as they enter the property.
- Answer phones quickly and courteously, within 3 rings.
- Knowledge of room openings and availability.
- Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.
- Accurately handle all cash and charge transactions.
- Make cash drops in the safe.
- Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm.
- Take work orders from residents and process correctly in the system.
- Receive and distribute mail to residents.
- Maintain a clean and inviting office
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
