Customer Service Representative [Nights]
Samuels & Son Seafood C•Philadelphia, PA
•Onsite
About The Position
Samuels Seafood Company, the premier distributor of fresh and frozen seafood in the U.S., is seeking dedicated and detail-oriented Customer Service Representatives to join our fast-paced and dynamic team. If you thrive in an energetic environment and are passionate about delivering exceptional service, we want to hear from you! As a Customer Service Representative, you’ll play a vital role in supporting our sales operations and ensuring a seamless customer experience.
Requirements
- High School Diploma or GED
- Ability to work night shifts [6:00 pm to 2:30 am]
- Flexibility to work weekends and holidays
- Strong customer service and telephone communication skills
- Excellent attention to detail and accuracy in data entry
- Ability to multitask and prioritize in a fast-paced setting
- Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
Responsibilities
- Answering incoming calls and emails from customers and sales representatives
- Accurately processing orders from phone calls, voicemails, and emails
- Performing data entry and invoicing tasks with precision
- Providing clear and professional communication to customers and team members
- Managing clerical and administrative duties as assigned
Benefits
- Comprehensive training provided
- Competitive pay and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
