Customer Service Representative

Pella Windows & DoorsHomewood, AL

About The Position

The Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person communication. This position is responsible for ensuring all customer service calls and requests are completed in a timely, accurate, and efficient manner while maintaining a customer-focused attitude. Assigned teams and tasks will vary based on business necessity.

Requirements

  • Quality customer service skills
  • Ability to communicate via telephone, email, web service request, fax, or in-person
  • Timely, accurate, and efficient completion of customer service calls and requests
  • Customer-focused attitude

Responsibilities

  • Providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person communication.
  • Ensuring all customer service calls and requests are completed in a timely, accurate, and efficient manner while maintaining a customer-focused attitude.
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