CSR - Work From Home - No Experience

Spade Recruiting • Detroit, MI

18h • Remote

About The Position

We are currently hiring motivated and dependable individuals to join our remote team as Customer Service Representatives. This is a work-from-home opportunity designed for individuals who enjoy helping people, communicating with customers, and working in a professional virtual environment. No previous experience is required, as full training and ongoing support are provided.

As a Customer Service Representative, you will connect with customers through phone, email, and virtual appointments. Your role will focus on answering questions, providing information, helping customers understand available services and benefit options, and guiding them through a simple online process. You will also assist with follow-ups, update customer information, and help ensure each interaction is handled professionally and accurately.

Requirements

• Strong communication and interpersonal skills
• Professional and dependable
• Comfortable working with customers
• Basic computer and internet skills
• Able to use email, video conferencing, and online systems
• Organized and able to manage time effectively
• Able to work independently from home
• Willingness to learn and accept feedback
• Applicants must be legally authorized to work in the United States or Canada.
• Some positions may require obtaining a state or provincial license. Training and guidance are provided for candidates who need to complete the licensing process.

Nice To Haves

• Customer service, retail, or sales experience is helpful but not required

Responsibilities

• Communicate with customers by phone, email, and video
• Schedule and confirm virtual appointments
• Answer customer questions and provide helpful information
• Assist customers with online forms and applications
• Explain available services and benefit options clearly
• Complete follow-ups with customers when needed
• Maintain accurate and organized customer records
• Provide friendly and professional customer support
• Participate in virtual training and team meetings
• Follow company procedures and service standards

Benefits

• Fully remote work-from-home position
• Flexible scheduling
• No previous experience required
• Step-by-step training provided
• Ongoing coaching and mentorship
• Weekly performance-based compensation
• Bonus opportunities
• Advancement and leadership opportunities
• Long-term career growth
• Supportive virtual team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed