Customer Service Representative

AmeriVet•Colorado Springs, CO
•$17 - $19•Onsite

About The Position

Our VERY fast paced 7 doctor veterinary practice is seeking a highly motivated, compassionate, outgoing, and professional Client Service Coordinator to join our team. Skills required: extremely detail oriented - ability to handle a high stress pace - excellent people skills - experience in customer service and ideally veterinary reception - mature, professional, hard-working personality - and a positive, 'can-do' attitude to bring to our team environment. Dependability, including consistent attendance and punctuality, is a must. We offer a full array of benefits including paid time off, health insurance, retirement plan, and discounts on pet care. A minimum of three years person-to-person reception experience and excellent phone skills are required; previous employment in a veterinary or medical clinic setting is preferred. Strong computer skills a must; experience with electronic medical records desired. Visit our website to learn more about our practice and staff: www.westsideanimalhospital.com The hospital work hours are 7:00am – 6:00pm Monday-Friday, and 8am - 3pm on Saturdays. Full time position, 37-40 hours per week. We provide a supervised training program. At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here’s what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Requirements

  • Optimistic, friendly, organized, multitasking person who loves working with the public
  • Thrive in a busy environment and rise to the challenge when roadblocks come your way
  • Empathetic and composed team member who can diffuse difficult situations and endeavor to exceed our clients’ expectations
  • Eye for detail, problem solving and customer service
  • Extremely detail oriented
  • Mature, professional, hard-working personality
  • Positive, 'can-do' attitude
  • A minimum of three years person-to-person reception experience
  • Excellent phone skills
  • Strong computer skills

Nice To Haves

  • Previous employment in a veterinary or medical clinic setting is preferred
  • Experience with electronic medical records

Responsibilities

  • Handle a high stress pace
  • Excellent people skills
  • Customer service
  • Veterinary reception
  • Dependability, including consistent attendance and punctuality
  • Strong computer skills
  • Experience with electronic medical records desired

Benefits

  • Paid time off
  • Health insurance
  • Retirement plan
  • Discounts on pet care
  • 401(k) matching
  • Employee discount
  • Health insurance
  • Paid time off
  • Tailored development programs
  • Mentorship
  • Career pathing
  • Competitive pay
  • Performance bonuses
  • 401(k) matching
  • Student loan assistance
  • Health, dental, vision, life insurance
  • Mental health resources
  • Generous paid time off and holidays
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