Customer Service Representative

Circle K•Monroe, MI
•Onsite

About The Position

The Customer Service Representative works in a fast-paced retail store environment, greeting customers, operating the register, cashiering, making purchase suggestions, and sometimes assisting with the food program. The role involves working in different areas inside and outside the store to maintain store appearance and provide fast, friendly customer service. Representatives interact with customers and teammates while accomplishing daily store tasks and are expected to maintain regular, predictable onsite attendance.

Requirements

  • Ability to sell products to customers and provide excellent customer care.
  • Communication skills and a friendly approach to conversation.
  • Ability to work at a quick pace and have fun while working.
  • Ability to work as part of a team to accomplish daily goals.
  • Ability to develop ideas to solve problems, think quickly, and offer suggestions.
  • Ability to stand and/or walk for up to 8 hours.
  • Ability to lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift.
  • Ability to occasionally lift and/or carry up to 60 pounds from ground to waist level.
  • Ability to push or pull with the arms using up to 20 pounds of force.
  • Ability to bend at the waist, with some twisting, for up to one hour per shift.
  • Ability to grasp, reach, and manipulate objects with the hands; handwork requires eye-hand coordination and may involve climbing a ladder to store or retrieve materials or place or remove signs.
  • Overnight shift availability, including weekdays and weekends.

Nice To Haves

  • Retail and customer service experience.
  • Sales associate or cashiering experience.
  • High school diploma or equivalent.
  • Motivation to advance in a career.
  • Willingness to learn and have fun.

Responsibilities

  • Greet customers and provide fast, friendly service.
  • Operate the register and cashier.
  • Make purchase suggestions and sell products to customers.
  • Sometimes work with the food program.
  • Work in various areas inside and outside the store to maintain store appearance and standards.
  • Interact with customers and teammates while completing daily tasks.
  • Provide regular and predictable onsite attendance.

Benefits

  • Medical, vision, dental, and life insurance.
  • Short- and long-term disability insurance.
  • Flexible schedules.
  • Weekly pay.
  • Weekly bonus potential.
  • Paid comprehensive training.
  • 401(k) with a competitive company match.
  • Flexible spending and health savings accounts.
  • Tuition reimbursement.
  • Fast career opportunities.
  • Work with fun, motivated people.
  • Task variety.
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