Customer Service Representative
About The Position
SAGE-SF is a premier 24-hour emergency and specialty referral center located in the beautiful Bay Area. Known for our commitment to compassionate care and innovative treatments, we proudly offer a range of specialized services, including surgery, internal medicine, cardiology, oncology, and more. Our hospital is equipped with state-of-the-art technology, including MRI, CT, fluoroscopy, and digital radiography, allowing us to provide groundbreaking treatments and exceptional patient outcomes. At SAGE-SF, we pride ourselves on fostering a supportive, inclusive environment where collaboration, respect, and kindness are at the heart of everything we do. We value every team member and their contributions, striving to create a space where people feel inspired, supported, and excited to grow their careers.
Requirements
- At least one year of experience in a client services role, preferably in a veterinary or medical setting.
- Friendly, empathetic, and dependable team player who genuinely cares about helping clients and supporting colleagues.
- Passion for creating a positive client experience and building trust with pet owners.
- Value teamwork and contribute to a collaborative, uplifting culture where everyone is focused on achieving shared goals.
Nice To Haves
- Prior experience in veterinary medicine
Responsibilities
- Managing multiple tasks in a high-pressure environment while maintaining a calm, compassionate demeanor.
- Creating a positive client experience and building trust with pet owners.
- Contributing to a collaborative, uplifting culture where everyone is focused on achieving shared goals.
Benefits
- Comprehensive health, dental, and vision insurance.
- Mental health support, including Employee Assistance Programs (EAPs).
- Onsite therapy or wellness sessions for staff. (Not all locations)
- Bring-your-pet-to-work policy.
- 50% discount on ER/Specialty veterinary care
- Paid continuing education opportunities and conferences.
- Career advancement opportunities
- 401k with employer match
- Paid time off (including sick time)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
