Part-Time Customer Service Representative

U-Haul•Middletown, OH

5d•Onsite

About The Position

U-Haul is seeking friendly, motivated individuals for the position of Customer Service Representative. As a Customer Service Representative, you will be the face of U-Haul, providing exceptional service and ensuring customers receive the help they need. This role involves inspecting and maintaining equipment, assisting customers, and using technology to manage equipment rentals and returns. The position offers on-the-job education, with a motto of 'Hire Fast, Pay Fast.' You can start quickly and get paid promptly. The company offers two paid hands-on working interviews and a $100 hiring bonus. Additionally, a $300 cash bonus is available upon completion of the U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores.

Requirements

At least 16 years old with a valid driver’s license (no temps).
Reliable transportation to and from work, year-round.
Flexibility in schedule for morning, evening, and/or holiday shifts.
Ability to work a combination of indoor and outdoor work, year-round.
Must pass a background check.
Applicants must be legally authorized to work and must not require employer sponsorship.

Nice To Haves

Looking for a part-time job with up to 20 hours a week.
Looking for a job that is a combination of indoor and outdoor work, year-round.

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment).
Drive a forklift (certification offered through U-Haul upon employment).
Other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.

Benefits

Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey’s SmartDollar Program
$100 hiring bonus
$300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.