Carsonville - CSR Office

Foster Blue Water Oil • Carsonville, MI

5d • Onsite

About The Position

Foster Blue Water Oil, LLC seeks a full-time Customer Service Representative at our Carsonville Bulk Plant. This role involves handling customer inquiries, processing orders, managing payments, and performing administrative tasks.

Requirements

• Two years of Customer Service experience preferred.
• Moderate data entry and computer skills required.
• Effective communication skills, friendly, organized, and professional.

Responsibilities

• Handle customer calls for enrollments, cancellations, resolutions for issues, and complaints.
• Assist customers at the counter.
• Fill Cylinders (reimbursement for every tank filled).
• Process customer orders.
• Post payments daily in the computer system.
• Reconcile daily deposits.
• File and scan documents.
• Greet visitors (customers, USPS, FedEx, UPS).
• Perform other duties as assigned by the Director or Office Manager.

Benefits

• Employee discounts for oil and propane.
• 401(k)/Profit-sharing plan (including employer match) with full access to a team of investment professionals.
• Vacation, sick EST, paid holidays, and overtime.
• Medical, dental, and vision coverage plans.
• Life insurance.
• Christmas Club (including employer match) and other company perks and incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed