Customer Service Representative

Rogers • Ennis, TX

4h • Hybrid

About The Position

Rogers Group, Inc. is seeking candidates for a Customer Service Representative position. This position requires travel between our two locations in Ennis and Glen Rose Texas with an average of 35-40 hours weekly. The successful candidate will be a motivated, safety conscious individual with good multi-tasking skills – able to operate our Truck Scale system, take customer orders, and dispatch trucks. They will perform general clerical duties in accordance with established procedures, requiring some judgement in the selection and interpretation of data. Must be willing to work flexible hours, including Saturdays.

Requirements

• Reliable transportation
• Detail oriented with a high degree of accuracy with the ability to multi-task
• Proficiency with Microsoft Office applications
• Excellent customer service skills
• Ability to work with minimal supervision
• Excellent communication skills both oral and written
• Must be able to pass a pre-employment drug screen

Nice To Haves

• Previous experience CSR/dispatch experience a plus

Responsibilities

• Operate scales in dispatch and delivery of products or material
• Answer customer calls
• Assist in processing paperwork for corporate accounting systems such as accounts payable, etc.
• Assist sales staff with customer service responsibilities
• Promote team atmosphere at location and across the division
• May be called upon at the discretion of Managers to perform other duties

Benefits

• Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
• Company provided Group Life and Accidental Death & Dismemberment insurance.
• Retirement 401(k) with company contribution and match at one year of service.
• Company provided Short- and Long-Term Disability.
• Paid Holiday’s including Christmas shutdown between Christmas and New Years Day.
• Paid vacation available after 180-day probationary period and accrued based on years of service.
• Annual performance-based merit increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees