Customer Service Representative

Brand Fusion • Nashville, TN

3d • $750 - $950 • Onsite

About The Position

Brand Fusion is growing its Nashville team and looking for a Customer Service Representative who enjoys talking to people, solving problems, and creating a positive experience from the first conversation. This isn't a call center or behind-the-desk customer service position. You'll work face-to-face with customers, representing nationally recognized brands and helping people understand the products and services available to them. If you've worked in customer service, retail, restaurants, hospitality, events, sales, or another people-focused environment, your experience could transfer well. If you haven't? That's okay too — paid training and ongoing coaching are provided. You'll be out interacting with customers, having real conversations, and helping create a positive experience for the brands you represent. It's a fast-paced, social role, so you'll spend much more time talking to people than sitting behind a screen. This is an opportunity to build practical experience in customer service, communication, sales, customer acquisition, and leadership. Brand Fusion provides hands-on training and continued development, so whether you're looking for a new challenge or somewhere you can grow professionally, you'll have the opportunity to keep building your skills.

Requirements

• Friendly and approachable - you're comfortable starting conversations
• A good listener - you pay attention to someone actually needs
• Reliable - your team can count on you
• Willing to learn - you're open to feedback, coaching, and developing new skills
• Motivated - you want an opportunity where your effort can lead somewhere

Nice To Haves

• Previous customer-facing experience is beneficial, but not required

Responsibilities

• Welcome and engage customers in a friendly, professional way
• Learn about different products, services, and campaigns
• Listen to customers and understand what they're looking for
• Answer questions and recommend suitable solutions
• Support customers through purchases or sign-ups
• Build positive customer relationships
• Contribute toward customer acquisition and sales goals
• Keep customer information accurate where required
• Work alongside the Nashville team toward shared goals

Benefits

• Opportunity for advancement
• Training & development
• Bonus based on performance
• Company parties
• Flexible schedule
• Paid training and ongoing development
• Coaching and mentorship
• Performance bonuses and incentives
• Professional and leadership development
• Clear career advancement opportunities
• Recognition programs and performance rewards
• Supportive, energetic team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed