Customer Service Representative

Sparta Networking • Conway, SC

17d • Onsite

About The Position

Sparta Networking is hiring Customer Service Representatives to help callers explore vacation packages, make reservations, and manage existing bookings. You'll answer questions, explain available options, and help customers choose a package that fits their travel plans. This inbound phone position combines customer service with sales. You should be comfortable recommending services, offering relevant upgrades, and asking customers to complete a booking. Previous travel experience isn't required—we provide paid training.

Requirements

• Enjoy speaking with people, listen carefully, and can explain information clearly.
• Comfortable guiding a conversation toward a sale while helping customers make informed decisions.
• Dependable applicants with basic computer skills, attention to detail, and a willingness to learn new systems.
• A confident phone presence, punctuality, and good organizational habits are important.
• Applicants must be at least 18 years old.

Nice To Haves

• Previous travel experience isn't required—we provide paid training.

Responsibilities

• Answer incoming calls about vacation packages and reservations.
• Explain package details, travel dates, pricing, and promotions.
• Recommend options based on each customer's needs.
• Help customers purchase packages and complete bookings.
• Offer upgrades or additional services when appropriate.
• Update reservations and customer account information.
• Enter booking details accurately and document conversations.
• Address routine questions with friendly, professional service.

Benefits

• Paid training
• Weekly pay
• Opportunities for advancement
• Ongoing coaching and team support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed