(Part Time) Customer Service Representative - UniFirst

UniFirst • Hobbs, NM

4d • Onsite

About The Position

UniFirst is seeking a dedicated Part Time Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off!! We have an immediate opening and provide on the job training.

Requirements

• 2 years of Customer Service experience in an administrative setting is preferred.
• Prior Accounts Receivable experience is highly encouraged.
• High School diploma or GED equivalent is recommended.
• Verbal & written communication skills: professional telephone and email etiquette.
• Essential skills: active listener, responsive, and personable.
• Computer skills: proficient knowledge of Microsoft Office products ( i.e. Outlook, Excel, Word, TEAMS, etc )
• Time management and organizational skills with attention to detail.
• A collaborative, team-player capable of working independently.
• Problem solver in a dynamic environment.
• Comfortable performing basic mathematical skills ( i.e. adding, subtracting, multiplying, dividing, etc.)

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email .
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties : calling on outstanding accounts, processing credits and exchanges , and resolving account conflicts through UniFirst’s escalation process.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other additional duties .

Benefits

• On the job training
• Paid Time Off
• Paid Holidays
• Direct Payroll Deposit
• Employee Referral Bonuses Program
• Training: We emphasize continuous learning and professional development, fostering a culture of growth and enabling team partners to reach their full potential. You'll receive on-the-job training, robust online training modules through our Service Certificate Program – Customer Service Representative, and access to UniFirst's innovative training platform, The Learning Center.
• Career Mobility: We’re a growing company offering significant avenues for personal development and growth. Some companies like to promote from within, we love to!
• Community Culture: Our unique community culture is what makes UniFirst an organization that stands out from the rest.
• Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED