Customer Service Representative

Community Health Centers of South Central Texas • Elgin, TX

5d • $13 - $15 • Onsite

About The Position

Provides clerical support to assigned department in the areas of patient registration, record preparation and maintenance, release of patient information and appointments scheduling, and data entry of client information into Electronic Health Records (EHR) at our Family Health Center @ Elgin location. As a CSR, you will be responsible for providing exceptional customer service to our clients. The CSR would also be responsible for checking in/out patients and verifying insurance eligibility for a fast-paced center.

Requirements

• Exceptional customer service skills
• Ability to promptly respond to inquiries
• Ability to resolve issues
• Ability to ensure customer satisfaction
• Clerical support skills
• Patient registration skills
• Ability to maintain accurate and detailed records of customer interactions and transactions
• Ability to collaborate with internal teams
• Ability to address customer needs
• Ability to provide timely solutions
• Ability to release patient information
• Appointment scheduling skills
• Data entry skills
• Experience with Electronic Health Records (EHR)
• Ability to check in/out patients
• Ability to verify insurance eligibility

Responsibilities

• Provide exceptional customer service by promptly responding to inquiries, resolving issues, and ensuring customer satisfaction.
• Provides clerical support to assigned departments in the areas of patient registration.
• Maintain accurate and detailed records of customer interactions and transactions.
• Collaborate with internal teams to address customer needs and provide timely solutions.
• Release of patient information and appointments scheduling.
• Data entry of client information into Electronic Health Records (EHR).

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed