Customer Service Representative
Sam's Furniture•Springdale, AR
•Onsite
About The Position
At our company, we value our customers and strive to provide 6-star service. As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction and building positive relationships. If you have excellent communication skills, enjoy helping others, and thrive in a fast-paced environment, we would love to hear from you. Join our team and make a difference in the lives of our customers. Apply today!
Requirements
- Excellent communication skills, both verbal and written
- Strong problem-solving and analytical abilities
- Accuracy & detail-orientation
- Ability to work independently and as part of a team
- Proficient in using computer systems and software applications
- Reliable transportation to & from work
- Must be willing to work assigned schedule
- Driver's License (Required)
Nice To Haves
- Previous customer service experience is preferred, but not required
Responsibilities
- Make outbound calls to customers to provide assistance and support
- Analyze customer needs and provide appropriate solutions
- Maintain accurate and detailed records of customer interactions
- Follow up with customers to ensure satisfaction and resolve any issues
- Collaborate with team members to improve customer service processes and procedures
- Creating & filing paperwork (invoices, financial slips, etc.)
- Checking out customers whether the payment is cash, check, credit-card, or financing
- Reconciling your drawer at the end of shift
Benefits
- Paid Birthday Off
- 3 Paid Holidays (Closed Christmas, Easter, Thanksgiving)
- 401(k) Matching
- Employee Discount
- Insurance (Including Dental, Medical, & Vision)
- On-the-Job Training
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
