Customer Service Representative
About The Position
South Cherokee Veterinary Hospital has been a trusted provider of compassionate, high-quality veterinary care in the Woodstock community for over 30 years. The hospital offers a full range of services supported by in-house diagnostics, allowing for efficient, thorough treatment, while its dedicated team prioritizes client education and personalized care to help pets live long, healthy lives. We are looking for an experienced and compassionate Customer Service Representative to join our team on a part-time basis. The ideal candidate will have previous experience in veterinary medicine and a strong passion for client communication and patient care.
Requirements
- Experienced and compassionate Customer Service Representative
- Part-time basis
- Previous experience in veterinary medicine
- Strong passion for client communication and patient care
- Organized, dependable, detail-oriented, and able to multitask
- Able to provide exceptional customer service to clients and support to the veterinary team
- Availability to work 2–3 days per week, including rotating weekends
- Thrives in a team-oriented environment
- Committed to creating a positive experience for both clients and their pets
Nice To Haves
- Prior experience with veterinary software systems
- Handling high-volume client interactions
Responsibilities
- Answering phones
- Scheduling appointments
- Checking patients in and out
- Processing payments
- Maintaining accurate medical records
- Supporting daily front desk operations in a fast-paced environment
Benefits
- Competitive pay
- Pet care discounts for your personal pets
- Career development and advancement opportunities
- Over 200+ locations all over the US to choose between with AmeriVet partnering practices
- A great place to work with motivated and well-trained staff
- Referral program – join our team, bring your friends, and get paid!
- Tailored development programs, mentorship, and career pathing
- Competitive pay, performance bonuses, 401(k) matching, and student loan assistance
- Health, dental, vision, life insurance, and mental health resources
- Generous paid time off and holidays
- A supportive, collaborative environment where everyone feels a sense of belonging
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
