Customer Service Representative - Temporary (3 Months)

Harpak-Ulma Packaging•Taunton, MA
•$20 - $21•Onsite

About The Position

Provide support to the Customer Service Department through order entry, document management, invoicing, and customer portal activities. This position supports the team by performing routine, process-driven tasks in a fast-paced office environment.

Requirements

  • Proficient with Microsoft Outlook, Word, and Excel.
  • Strong organizational skills and attention to detail.
  • Ability to follow established procedures and work independently.
  • Effective written and verbal communication skills.

Nice To Haves

  • Prior office, administrative, customer service, or data entry experience preferred.

Responsibilities

  • Enter customer orders into company systems accurately and timely.
  • Process and distribute order acknowledgments, confirmations, and invoices.
  • Upload and download documents through customer portals.
  • Maintain customer records and filing systems.
  • Assist with tracking open orders and updating order status information.
  • Verify order information for completeness and accuracy.
  • Support the Customer Service team with administrative tasks as assigned.
  • Assist with preparation of reports, spreadsheets, and departmental records.
  • Participate in maintaining organized office and customer service processes.
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