Customer Service Representative

Crunch Fitness • Taylors, SC

4d • Onsite

About The Position

The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. This is a part-time, hourly non-exempt position. Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

Requirements

• High school diploma or equivalent
• CPR/AED certification (required)
• Proficient reading and writing skills
• Basic computer proficiency
• Professional attitude
• Upbeat and positive personality
• Efficient and effective communication skills
• Ability to multi-task and excel in a busy environment
• Ability to lift 50 lbs. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking.

Nice To Haves

• Customer service - 1 year (preferred)

Responsibilities

• Greet and check in all members, guests, and prospective members.
• Answer phone calls in a polite and professional manner.
• Inform prospective members about our membership options and current promotions.
• Facilitate necessary updates to members’ accounts.
• Ensure all retail items are fully stocked.
• Operate the POS system and accept payments.
• Assist in maintaining the neatness and cleanliness of the club.
• Other duties as assigned.

Benefits

• Free gym membership
• 401(k)
• Employee discounts
• Free uniforms
• Training & development

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED