Customer Service

Oldcastle BuildingEnvelope • Westbrook, ME

6h • Onsite

About The Position

SIGCO is accepting applications for a Customer Service Representative to join our dynamic customer service team. The position entails entering orders into our system, reviewing orders for accuracy, answering incoming calls from our existing customer base and other miscellaneous administrative duties in a fast-paced environment. This is an hourly position and the typical schedule is Monday through Friday from 8am to 5pm.

Requirements

• Exceptional customer service
• Superior verbal and written communication skills, including handling incoming calls in a professional and thoughtful manner
• Strong data-entry skills with consistent attention to detail and accuracy
• Solid computer skills that include the ability to learn new computer programs
• Basic math skills
• Adaptable to change with a positive attitude and the ability to remain open to others' ideas
• Ability to work in a team environment and collaborate with employees at all levels of the organization
• History of positive performance and reliable attendance
• Ability to work overtime as needed
• Strong commitment to Safety

Responsibilities

• Entering orders into our system
• Reviewing orders for accuracy
• Answering incoming calls from our existing customer base
• Miscellaneous administrative duties

Benefits

• Industry competitive benefits at the lowest cost to the employee
• PTO and holidays, including floating holidays
• A pay-for-performance culture with potential for annual raises and bonuses
• Training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed