Customer Service Representative 7270

Domino's Franchise • Grants Pass, OR

1d

About The Position

Domino’s Customer Service Representatives (CSRs) provide customer service throughout their shifts, answering questions and sharing accurate information about products, services, charges, and other relevant details. The role calls for a positive personality, a clear and energetic voice, and a customer-oriented approach. Team members receive training and support for a positive learning experience.

Requirements

• Be at least 15 years old.
• Be attentive to detail.
• Be customer-oriented, friendly, and energetic.
• Have cash management skills.
• Be able to work long hours, scheduled or unscheduled, including nights, weekends, and when emergencies arise.
• Be willing to learn and perform other workstation duties within the restaurant as needed.
• Perform the listed duties with reasonable accommodation if needed.

Responsibilities

• Attract potential customers by answering questions about products and services and advertising or “wobble boarding.”
• Open and maintain customer accounts by recording and updating account information.
• Prepare and package food products.
• Collect payments and hand orders to customers.
• Resolve product or service issues by identifying causes, explaining solutions, expediting corrections or adjustments, and following up to ensure resolution.
• Maintain financial accounts by processing customer adjustments.
• Contribute to the team by completing related requests as needed.
• Perform other workstation duties within the restaurant as needed.

Benefits

• Tips are frequently received daily or bi-weekly through an in-store tip pool.
• Raises may be awarded in $0.25 increments based on regular performance evaluations conducted by Regional Supervisors, up to $1.00 above minimum wage before eligibility for a management position.
• Training and support for a positive learning experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed