Customer Service Representative
About The Position
Shentel is hiring a Customer Service Representative (CSR) to join our call center team to support our growing business. We are looking for a sales-oriented customer service professional to sell Shentel’s broadband and television solutions while providing excellent customer service. In this role you will play a pivotal role in keeping your neighbors connected! We offer a great work environment and competitive total compensation package. It’s time to accept the challenge of providing an excellent customer experience. We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals. Come join Shentel’s Customer Care Team! Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status. If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or [email protected]. When you contact a HR Representative please identify the type of accommodation or assistance you are requesting. We will assist you promptly. For technical issues with the website, please contact [email protected].
Requirements
- Reputation as a successful sales professional who meets and exceeds sales goals
- High school diploma or equivalent
- One year of customer service or call center experience
Responsibilities
- Sell Shentel’s broadband and television solutions
- Provide excellent customer service
Benefits
- Base hourly pay rate + uncapped commission
- World class 401(k) – up to 8% company contribution
- Medical, dental, vision, and life insurance with company subsidies
- Up to 3 weeks of PTO
- Up to 9 paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
