Customer Service Representative
About The Position
As a Customer Service Representative (CSR) you are often the first person to welcome and interface with Domino’s customers. As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance with Domino’s and Team Fox image standards is required – you are the face of the brand! Additional duties and responsibilities include, but are not limited to the following: Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, and make sound ethical judgments in a timely manner. Enthusiastic customer greeting and positive personality – taking orders with a smile! Operate, clean, and maintain all store facility and equipment. Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork. Prepare product to Domino’s specifications and guidelines. Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery. Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Comfortability utilizing a computer keyboard, touch screen, and foot-paddle.
Requirements
- Must be at least 16 years of age
- Must pass a Criminal Background Check
Responsibilities
- Direct activities
- Perform repetitive tasks
- Work alone and with others
- Work under stress
- Meet strict quality control standards
- Coordinate with coworkers and customers
- Analyze and compile data
- Make sound ethical judgments in a timely manner
- Greet customers enthusiastically
- Take orders with a smile
- Operate, clean, and maintain all store facility and equipment
- Take inventory
- Stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler
- Complete associated paperwork
- Prepare product to Domino’s specifications and guidelines
- Receive and process telephone orders expeditiously
- Add, subtract, multiply, and divide accurately and quickly
- Make correct monetary change
- Utilize a computer keyboard, touch screen, and foot-paddle
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
