Customer Experience Representative I
Legrand Slovenija•West Hartford, CT
•Onsite
About The Position
Legrand has an exciting opportunity for a Customer Service Representative based at our West Hartford, CT facility. In this role, you will answer customer inquiries and complaints, process orders, research and resolve requests, and use product knowledge to improve sales and maintain customer satisfaction. The role maintains ongoing relationships with customers, sales staff, distribution, purchasing, manufacturing, and marketing.
Requirements
- Product knowledge
Responsibilities
- Answer customer inquiries and complaints
- Process orders
- Research and resolve requests
- Use product knowledge to improve sales and maintain customer satisfaction
- Maintain ongoing relationships with customers, sales staff, distribution, purchasing, manufacturing, and marketing
Benefits
- Comprehensive medical coverage
- Dental coverage
- Vision coverage
- High employer 401K match
- Paid time off (PTO)
- Holiday pay
- Short-term disability benefit plans
- Long-term disability benefit plans
- Above-benchmark paid maternity leave
- Above-benchmark paid parental leave
- Bonus opportunities in accordance with the Company’s incentive plans
- Paid time off to volunteer
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
