Customer Service Representative
TEKsystems•Mesa, AZ
•$20 - $20•Onsite
About The Position
Kickstart your customer service career in a fast-paced, tech-driven environment where your problem-solving skills make a real impact every day! This role involves providing high-volume customer support via email, phone, and instant messaging. You will assist with order processing, data entry, and resolving customer inquiries or issues, delivering a positive customer experience by being empathetic, detail-oriented, and solution-focused.
Requirements
- 1.5–2+ years of strong customer service experience
- Solid computer literacy (Microsoft Office, email platforms; Google Apps preferred)
- Strong communication skills (written & verbal)
- Ability to multitask and manage high email volume
Nice To Haves
- Google Apps preferred
Responsibilities
- Provide high-volume customer support via email (majority), phone, and instant messaging
- Assist with order processing, data entry, and resolving customer inquiries or issues
- Deliver a positive customer experience by being empathetic, detail-oriented, and solution-focused
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
