Customer Service Representative

Hirsch Pipe & Supply Co., Inc. • Los Angeles, CA

113d • Onsite

About The Position

Be part of an exciting new division with a great opportunity for growth. A Managed Account Center (MAC) Customer Service Representative (CSR) is an inside sales position responsible for managing large and complex accounts. The CSR interacts with the customer via phone and email to understand and fulfill their needs, starting from bid inception through project completion, and manage all aspects of the account. As a member of the MAC you will enjoy a great team atmosphere and develop the ability to be a sales leader in the industry.

Requirements

• Courteous, professional and friendly demeanor.
• Desire to provide exceptional customer service and build business relationships.
• Plumbing knowledge.
• Desire to advance within the company.
• Ability to pass pre-employment drug screen and background check.

Nice To Haves

• On the job training provided.

Responsibilities

• Manage large and complex accounts.
• Interact with customers via phone and email to understand and fulfill their needs.
• Manage all aspects of the account from bid inception through project completion.

Benefits

• Competitive salaries
• Ongoing training opportunities
• Medical insurance
• Dental insurance
• Vision insurance
• Profit sharing
• 401K + employer match
• Flexible Spending Account
• Long Term Disability
• Employer paid life insurance
• Employee purchase program
• Vacation/Sick/Holiday pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed