Part-Time Customer Service Representative - Solutions Center
About The Position
Leaders Furniture is a 55-year-old Florida family-owned manufacturer and retailer of quality outdoor furniture. Our #1 goal is simple: “A Happy Customer the First Time.” Our daily mantra is “Leave it better for the next person.” We run modern, simple, easy to use systems that make a successful day repeatable. You’ll work from an organized, visually rich dashboard that gives you clear visibility and control, so you can focus on helping instead of fighting tools and chasing information. As part of the Solutions Center team, you’ll work in a calm, open, and supportive environment with daily interaction with teammates. We solve problems together, help each other and share wins.
Requirements
- A warm, positive attitude and a real love for helping people as part of a team
- Strong verbal and written communication
- Ability to complete tasks daily
- Willingness to learn and find efficient solutions
- Honesty and reliability — “Say what you’ll do and do what you say”
- A desire to win and the humility to own mistakes and try again
Nice To Haves
- Customer service or retail experience is a plus
Responsibilities
- Deliver helpful, thankful, and meaningful communication that resolves guest needs after they receive their purchase
- Coordinate with showrooms, the distribution center, the repair team, and vendors
- Work your organized dashboard every day so the work stays clear, efficient, and under control
Benefits
- Flexible part-time schedule
- No evenings or weekends
- Department hours Monday – Friday 8 am – 6 pm
- Friendly, supportive team environment
- 401(k) with up to 30% annual discretionary company match
- Employee discounts
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
