Customer Service Representative

Packard Culligan Water•Boise, ID

8h•$18 - $19•Onsite

About The Position

Culligan Water is searching for an energetic, positive, tech-savvy Customer Service Representative to support our Boise location. In this role, you will have the opportunity to assist customers with various requests via phone, email, and/or in person, as well as communicate with other employees, departments, and dealerships. You will provide assistance where possible to support company-wide goals to exceed customers’ expectations. Culligan of Boise is a successful dealership within the Packard Culligan franchise group. Headquartered in Minnetonka, MN, Packard Culligan has been family-owned and operated for nearly 80 years. Culligan is the industry leader in commercial and residential water treatment and filtration systems, providing the best drinking water solutions to local customers.

Requirements

Amazing communication skills (phone, emails, and in person)
Quick problem-solving skills
Strong attention to detail
Proficiency in Microsoft Office
Proficiency in data entry and documentation
Ability to be a team player
Friendly personality
High school diploma or equivalent
Subject to a pre-employment background check
Subject to drug screening upon offer of employment

Nice To Haves

Tech savvy
Desire to become a “water treatment expert” through training

Responsibilities

Assist customers with various requests via phone, email and or in person
Communicate with other employees, departments and dealerships
Provide assistance where possible to support company-wide goals to exceed customers’ expectations
Utilize multiple software systems
Coordinate a large administrative/accounting function within the dealership