Customer Service Rep(01607) - 2256 S Grand Blvd

Domino's Franchise•St. Louis, MO
•Onsite

About The Position

Join the team as a Customer Service Representative at the St. Louis location. The role focuses on providing exceptional customer experiences, handling orders and payments, preparing products according to company guidelines, and helping the team operate smoothly. Representatives maintain a clean work environment, respond to customer questions and concerns, follow company policies and grooming standards, and contribute to team goals and customer satisfaction.

Requirements

  • Excellent customer service skills and a friendly, professional attitude.
  • Strong communication abilities and comfort interacting with diverse customers.
  • Basic math skills for accurate cash handling and transaction processing.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Team-player mentality and a positive, can-do attitude.
  • Attention to detail to ensure order accuracy and cleanliness.
  • Flexibility to work various shifts, including evenings and weekends.
  • Physical ability to stand for extended periods and perform light lifting.
  • Must be at least AGE} years of age.
  • Ability to pass a criminal background check.

Nice To Haves

  • High school diploma or equivalent (preferred).
  • Previous customer service experience (preferred but not required).

Responsibilities

  • Greet customers warmly and take orders in a friendly, professional manner.
  • Operate the cash register and process customer payments accurately.
  • Prepare consistent, high-quality products according to company guidelines.
  • Maintain a clean and organized work environment.
  • Answer phone calls promptly and provide helpful information to customers.
  • Collaborate with team members to support smooth operations during busy periods.
  • Adapt to changing customer needs and maintain a flexible approach to work.
  • Resolve customer concerns empathetically and efficiently.
  • Follow company policies and procedures, including grooming standards.
  • Contribute to team goals and high customer satisfaction ratings.
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