Customer Service Representative

Select Mgmt • North Charleston, SC

just now • $16 - $17 • Onsite

About The Position

At North American Title Loans, our Customer Service Representatives (CSRs) play a vital role in helping customers access the financial assistance they need with honesty, efficiency, and care. As a CSR, you'll support customers through every step of the loan process—from answering inquiries and evaluating vehicles to managing loan accounts and performing daily communication such as payment reminders and courtesy calls. If you're motivated, dependable, and looking for a long-term career opportunity, we want to hear from you!

Requirements

• Must be able to work full time
• Strong communication skills and a positive attitude
• Detail-oriented and organized
• High school diploma or equivalent required
• Previous customer service experience preferred
• Basic computer and data entry skills
• Honesty, motivation, and reliability
• Ability to pass a criminal background check
• Ability to pass a consumer credit check
• Ability to pass a drug screening

Responsibilities

• Answering customer inquiries
• Evaluating vehicles
• Managing loan accounts
• Performing daily communication such as payment reminders and courtesy calls

Benefits

• Competitive Salary
• Full-Time Schedule
• 6 Paid Holidays Per Year
• Medical, Dental, and Vision Insurance (eligibility begins on the 91st day of employment)
• Paid Vacation & Paid Time Off
• Paid On-the-Job Training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED