Customer Service Representative
Arrow Exterminators•Macon, GA
•Onsite
About The Position
Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience.
Requirements
- Working knowledge of Microsoft Office Suite
- High school diploma or equivalent
- Present a professional appearance
- Able to work a 40-hour (minimum) workweek
- Willing to work minimal overtime as needed
Nice To Haves
- Computer skills
- Problem solving
- Commitment to create an awesome experience in every interaction
Responsibilities
- Serve as the first point of contact for any of our internal or external customers.
- Act as a detective to determine any problem and find a solution to every issue.
- Assist in scheduling a service, taking a payment, or updating customer files.
- Connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid.
- Work diligently to meet the service center's goals each month.
Benefits
- Generous time off
- 11 paid holidays
- 401(k) with company match
- Roth IRA
- Medical insurance
- Dental insurance
- Vision insurance
- High deductible HSA
- Telemedicine
- Disability insurance
- Cancer insurance
- Accident insurance
- Health & wellness suite company-paid + additional, optional, life insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
