Customer Service Representative
About The Position
McDougall Energy is seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative at our Burford, King Street location. This position is responsible for providing prompt, efficient and courteous customer service to all customers, maintaining a clean, safe, customer friendly work environment, ensuring all exterior store conditions are maintained to enhance the properties curb appeal, ensuring accurate operation of cashier systems, ensuring all paperwork submitted is accurate and balanced, adhering to all company policies and procedures as prescribed, and enforcing age verification for the sales of tobacco, lottery and alcohol products.
Requirements
- High school diploma or working towards completion
- Must be able to communicate clearly and effectively with customers and coworkers
- Ability to stand for long periods of time
- Must be able to work night shifts and weekends and holidays
- The successful candidate will be required to successfully pass the Retail Smart Serve course if not already certified.
Nice To Haves
- Smart Serve Certification an asset
- Friendly enthusiastic and customer service focused
- Takes pride in their work
- Superior customer service skills with a desire to be part of a performance-driven team
- Previous experience in customer service/retail preferred
Responsibilities
- Providing prompt, efficient and courteous customer service to all customers.
- Maintaining a clean, safe, customer friendly work environment.
- Ensure all exterior store conditions are maintained to enhance the properties curb appeal.
- Ensure accurate operation of cashier systems.
- Ensure all paperwork submitted is accurate and balanced.
- Adhere to all company policies and procedures as prescribed.
- Enforcing age verification for the sales of tobacco, lottery and alcohol products.
Benefits
- Career growth and development through on-the-job training, professional courses, and peer learning
- Pay: $17.60 per hour. Night shift (11pm-7am) premium of $0.52 per hour.
- Employee & Customer Referral Programs
- Employee Perks Programs
- Employer Provided Uniforms and Personal Protective Equipment (PPE)
- Employee Assistance Program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
