Customer Service Representative

Total Tool Supply, Inc. • Saint Paul, MN

6d • Onsite

About The Position

Customer Service Representative - Join our Crane & Hoist Team in St. Paul, MN!

Total Tool, a NEFCO company, is an industry leader providing tools, equipment, rentals, repairs, and custom solutions to keep job sites running safely and efficiently. We are proud to join the NEFCO family, expanding our capabilities and continuing to provide exceptional service across North America. We offer a supportive, team-focused environment where your growth matters.

Requirements

• Highly motivated
• Detail-oriented
• An exceptional work ethic
• Previous customer service experience
• Ability to work in a team environment
• Strong computer skills and ability to learn new software
• Ability to communicate verbally and in writing in a professional manner

Nice To Haves

• Previous experience with Accounts Receivables and/or Accounts Payables preferred

Responsibilities

• Learn about and become part of the industrial Crane and Hoist industry
• Build and maintain exceptional relationships with internal and external customers
• Process invoices for Crane and Hoist division inspections, services, and installations
• Receive payments for subcontractor and vendor invoices
• Assist with writing and following up on quotes, sales orders, repair orders, purchase orders, and returns
• Provide support to Outside Sales team
• Perform other duties as assigned

Benefits

• Paid Time Off (PTO)
• Eight (8) holidays off – PAID!
• Medical, dental, and vision insurance
• Health Savings Account
• 401(k) with employer match
• Company-paid life and short-term disability insurance
• Voluntary life insurance options
• Paid Parental Leave Options
• Voluntary Critical Illness, Accident, and Hospital Indemnity coverage
• Continued professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed