About The Position

In this remote role, you will work directly with members who are looking for information about available benefit programs. You’ll help guide them through the process, answer questions, and ensure each interaction is handled professionally and accurately.

Requirements

  • Dependable, motivated individuals who are comfortable communicating with people and working in a virtual environment.
  • Strong communication and interpersonal skills
  • A professional and positive approach
  • The ability to work independently while contributing to a team
  • Basic computer and digital communication skills
  • Authorization to work in the United States or Canada

Nice To Haves

  • Previous customer service, sales, or client support experience is helpful but not required

Responsibilities

  • Connecting with members through phone and virtual communication
  • Scheduling and hosting online appointments
  • Explaining available benefit options in a simple and professional way
  • Assisting with digital forms, applications, and documentation
  • Maintaining accurate client records and follow-up information
  • Participating in training, coaching, and professional development

Benefits

  • 100% remote work environment
  • Flexible scheduling
  • Weekly compensation
  • Performance-based bonus opportunities
  • Comprehensive benefit options
  • Ongoing training and professional development
  • Opportunities for advancement
  • Eligibility for annual company-sponsored travel incentives
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