Customer Service Representative

U-Haul•New York, NY

6d•Onsite

About The Position

U-Haul is seeking friendly, motivated individuals for the role of Customer Service Representative. In this position, you will be the face of U-Haul, providing exceptional service to customers by assisting them with their needs, inspecting and maintaining equipment, and using technology to manage equipment rentals. This role offers on-the-job training, with the possibility to start immediately and get paid daily. U-Haul also provides incentives such as a hiring bonus and a certification bonus for equipment inspection.

Requirements

Valid driver’s license and ability to maintain a good driving record.
High school diploma or equivalent.

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment).
Drive a forklift (certification offered through U-Haul upon employment).
Other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.