Customer Service Representative

Penske Vehicle Services•Marysville, OH
•Onsite

About The Position

Provide support on Honda account at client vehicle Service Center. Position will include customer service as well as general office functions such as answering calls, running/analyzing reports, reconciling financials and other related tasks.

Requirements

  • Strong analytical and computer skills
  • Proficient Microsoft office
  • Excellent customer service skills; strong verbal and written communication
  • Requires moderate level of physical activity
  • Lifting Requirements 5-40 lbs

Responsibilities

  • Provide support of daily office functions
  • Customer Service
  • Financial Reconciliation
  • Fleet Analytics
  • Monthly reporting of vehicle inventories, sales, budgets, etc.
  • Support management with daily/weekly/monthly reporting
  • Metrics Trends Forecasts Reconciliation
  • Processing of company and associate vehicles from American Honda
  • Budget accuracy for lease orders/exceptions and imputed income/payments.
  • Customer service support for Purchase Programs and business travel needs

Benefits

  • Medical, Dental, Vision, Life insurance.
  • 401(k) with an employer match program.
  • Paid time off (PTO).
  • Short-term and long-term disability.
  • Performance-based bonus incentive program.
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