Inside Team Member 7044- Med Lake
About The Position
Domino's Customer Service Representatives (CSRs) are essential for providing a positive customer experience. The role requires individuals with a positive personality, a clear and energetic voice, and a strong orientation towards customer service. CSRs will interact with customers throughout their shift, addressing various customer-related issues and demonstrating thorough knowledge of product details, services, charges, and other relevant information. The position may involve working in diverse environments, including outdoors in various temperatures, noisy settings, and areas with potential exposure to moving mechanical parts, dangerous equipment, sharp tools, fumes, odors, dust, or toxic chemicals. Physical demands include repetitive hand use, prolonged standing, bending, twisting, reaching, crouching, stooping, and kneeling.
Requirements
- Be 16 years or older
- Be attentive to detail
- Be customer oriented, friendly and energetic
- Have cash management skills
- Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
- Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed
Responsibilities
- Attracting potential customers by answering product and service questions and advertising/"wobble boarding"
- Opening and maintaining customer customer accounts by recording and updating account information
- Preparing and packaging food products
- Collecting payment and handing out orders to customers
- Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution
- Maintaining financial accounts by processes customer adjustments
- Contributing to team effort by accomplishing related requests as needed
Benefits
- Paid sick leave per Washington law
- Health Care benefits for full time employees (30+ hours per week after waiting periods)
- Dental and Vision plans available to purchase
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
