Urgent Hire: Onsite Customer Service Rep – Harrisburg, PA | $19/hr

TEKsystems•Harrisburg, PA

6d•Onsite

About The Position

This is a contract position based out of Harrisburg, PA, offering an hourly rate of $19.00. The role involves handling inbound calls, assisting customers with applications and payments, documenting concerns, performing data entry, and managing account maintenance. The ideal candidate will have a positive demeanor, strong communication skills, and a proven track record in customer service, preferably within a call center environment. A High School Diploma or GED is required for onboarding, and reliable transportation or the ability to commute via bus route is necessary. This entry-level position is perfect for candidates looking to grow in customer service and call center operations.

Requirements

Proficient data entry and computer literacy
Positive demeanor and strong communication skills
Customer service experience (call center preferred, not required)
Strong attendance record
Reliable transportation or ability to commute via bus route
High School Diploma or GED (proof required for onboarding)

Nice To Haves

Call center experience

Responsibilities

Answer inbound calls from customers regarding account information and services
Assist potential customers with applications and process payments via phone
Document customer concerns, update account details, and perform data entry
Handle account maintenance including changes, adjustments, and statement requests
Explain terms, conditions, and policies clearly to customers
Prepare daily activity and cash-out reports
Proactively address customer requests with professionalism