Customer Service Representative
About The Position
Are you looking for a job with consistent daytime hours, career advancement opportunities, and competitive benefits with an employer who makes a positive impact on our local communities? If so, National Bank of Middlebury could be the right fit for you! We are seeking team-oriented individuals who have a desire to provide exceptional service to customers in a professional business environment. Our Customer Service Representatives begin training on teller line transactions, then can choose from a variety of different career paths. Apply now and find out what's possible with a career at NBM.
Requirements
- Strong interpersonal and communication skills
- Ability to ask effective questions and provide multiple solutions to a problem
- Time management and prioritization skills
- Relationship building skills
- Ability to remain calm and focused under stress or time constraints
- Ability to work from one of our physical branch locations daily and approximately one Saturday shift per month
- Experience with Microsoft Office Suite, in particular; Excel, Word and Outlook
- Able to lift 25 lbs.
- Able to stand for extended periods of time
- Able to view a computer screen for extended periods of time
- Repetitive motion of the wrists, hands and fingers due to regular computer use
Responsibilities
- Process financial transactions such as cashing checks, making deposits, and processing withdrawals
- Assist customers with debit card and digital banking questions
- Help solve customer problems by listening and making appropriate suggestions
- Collaborate with other departments in the bank to ensure a customer's financial needs are met
Benefits
- Opportunities to learn new skills and advance your career
- Opportunities to serve your community through paid volunteer hours
- Competitive benefits including paid federal holidays, paid time off provided up front annually, medical, dental and vision insurance, 401k plan with employer match, on-demand pay to claim a portion of your paycheck before payday, and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
