Customer Service Representative

Texas Wood Supply•Corpus Christi, TX

11d

About The Position

This role involves performing sales calls, seeking new client opportunities, and establishing/maintaining customer relationships to grow profitable sales. The position requires the ability to lift and carry work-related materials, stay updated on industry products and trends, follow up on quotations, and develop effective working relationships with team members. The representative will execute sales efforts ethically and professionally, provide order estimates, enter customer purchase orders, manage them through invoicing, handle open orders, and notify customers of delivery changes. Additional duties include maintaining inventory and audit controls, receiving and distributing merchandise, ensuring customer engagement for a pleasant experience, setting and maintaining security standards, and performing other assigned work-related duties. The ideal candidate embodies values such as urgency, quality, thriving in an entrepreneurial environment, seeking feedback, working collaboratively across departments, and upholding high conduct and professionalism.

Requirements

High School Diploma or GED
Sales experience preferred but not required
Be able to lift 25
Must be able to read and write English.
Bilingual in English and Spanish required.
Basic computer and math skills required.

Nice To Haves

Associates degree in Business Administration or closely related field preferred.

Responsibilities

Performing sales calls to customers on a regular basis.
Seeks out prospective client’s opportunities with new customers.
Establishes and maintains customer relationships in order to grow profitable sales.
Comprehend and stay relevant on new products and trends in the industry.
Follow-up on all generated quotations to assure that the customer is being serviced.
Develops an effective and productive working relationship with other team members.
Execute sales efforts in an ethical and professional manner.
Provide order estimates, enter customer purchase orders and follow them through the invoicing process.
Manage open orders and notify customers of any delivery schedule changes.
Maintain and regulate inventory controls.
Receive and distribute merchandise for store transfers.
Customer engagement for a pleasant experience.
Maintain and perform audit controls.
Set and maintain security standards.
Perform other work-related duties as assigned.