Customer Service Rep(05398) - 5019 Highway 31

Domino's Franchise•Hanceville, AL

About The Position

Domino’s Pizza Team DAKS is seeking an enthusiastic and dedicated Customer Service Representative. The role is the first point of contact for customers and involves taking orders accurately, handling concerns efficiently, assisting with food preparation, maintaining store cleanliness, and providing friendly service to support a positive customer experience.

Requirements

  • Strong communication and customer service skills.
  • Ability to work in a fast-paced environment.
  • Basic math skills for handling transactions.
  • Ability to stand for extended periods and perform physical tasks.
  • Team-oriented attitude and a positive outlook.
  • Must be at least 16 years old.

Responsibilities

  • Greet customers warmly and assist with orders in person and over the phone.
  • Enter customer orders accurately into the system and handle payment transactions.
  • Recommend products and promotions to enhance customer satisfaction.
  • Resolve customer complaints efficiently and professionally.
  • Assist with food preparation, including making pizzas and other menu items as needed.
  • Maintain cleanliness of workstations, the lobby, and restrooms.
  • Ensure compliance with health and safety standards.
  • Work effectively as part of a team to meet service goals.
  • Assist with stocking and inventory management.
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