Customer Service Representative

Meneses Law PLLC•Houston, TX

11d•$23

About The Position

Meneses Law is an Immigration Law Firm seeking a Customer Service Representative to join our growing team. The ideal candidate is bilingual in English and Spanish, and has experience supporting customer inquiries.

Requirements

Proficient with Microsoft Office Suite and other relevant data tools.
Excellent time management skills, and ability to prioritize tasks in a fast-paced environment.
Ability to work independently and take initiative in problem-solving.
Ability to collaborate with cross-functional teams and communicate findings effectively.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Able to type 45 WPM or more.
English usage, spelling, grammar, and punctuation
Proper phone etiquette
Must be fluent in both English and Spanish.
Attention to detail and process orientation.
Ability to act with integrity, professionalism, and confidentiality.
Self-motivated with excellent interpersonal skills.
Relationship building and influencing skills.
Ability to work independently in a fast-paced environment and take initiative in problem-solving.
Ability to work in a dynamic, fast-paced environment and meet deadlines.
Bachelor's Degree Required
1 year of Office Experience.

Responsibilities

Keep records of customer interactions, process customer accounts and file documents
Greeting clients and visitors as needed.
Updating paperwork, maintaining documents and word processing.
Keep records of customer interactions, process customer accounts and file documents
Greeting clients and visitors as needed.
Updating paperwork, maintaining documents and word processing.
Perform any other tasks or functions deemed necessary to the daily operations of the employer.

Benefits

SALARY RANGE: $23 PER HOUR
EXCELLENT BENEFITS (MEDICAL, EMPLOYER PAID DENTAL, VISION, EMPLOYER PAID LIFE INSURANCE, 2 WEEKS OF PAID TIME OFF, AND 10 DAYS OF PAID HOLIDAYS)
401k Safe Harbor Match
WORK LIFE BALANCE SCHEDULE - OPERATION HOURS ARE FROM 8 A.M. TO 5 P.M. PLUS 2 SATURDAYS A MONTH FOR CERTAIN POSITIONS
STRUCTURED TRAINING PROGRAMS
Meaningful Career Advancement Opportunities
WORK WITH STATE-OF-THE-ART TECHNOLOGY.
Name Recognition & Prestige Immigration Law Firm
Birthday and Anniversary rewards
Sophisticated, Challenging Work
Business Professional work environment
Participate in a variety of volunteered events throughout the year
Must have the ability to work on a flexible schedule based on department and company needs.