Customer Service Representative

Alphabe Insight Inc • Tampa, FL

9d • $3,850 - $4,400 • Onsite

About The Position

We are seeking a friendly and dependable Customer Service Representative to assist customers, answer questions, and provide professional support throughout the customer experience. This role is ideal for someone who enjoys helping people, solving routine concerns, and building positive customer relationships.

Requirements

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Strong listening and problem-solving abilities.
• Positive attitude and willingness to learn.
• Good organizational and multitasking skills.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.

Nice To Haves

• Previous customer service, retail, hospitality, sales, or office experience is a plus but not required.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Identify customer needs and recommend appropriate solutions.
• Address routine customer questions and concerns.
• Communicate product and service information clearly and accurately.
• Assist with customer follow-ups and relationship-building activities.
• Support customer satisfaction and engagement initiatives.
• Maintain accurate records of customer interactions and follow-up activities.
• Communicate customer feedback and questions to appropriate team members.
• Assist with promotional and customer outreach activities.
• Help create a welcoming and positive customer experience.
• Collaborate with team members to achieve customer service objectives.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer service experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED