Customer Service Representative

MCDOUGALL ENERGY INC • Seaforth, ON

13d • Onsite

About The Position

McDougall Energy is seeking a motivated, results-driven individual to join their team as a part-time Customer Service Representative at their Seaforth, Goderich Street West location. This position is responsible for providing prompt, efficient and courteous customer service, maintaining a clean and safe work environment, ensuring exterior store conditions are maintained, operating cashier systems accurately, ensuring accurate and balanced paperwork, adhering to company policies, and enforcing age verification for regulated products.

Requirements

• High school diploma or working towards completion
• Friendly enthusiastic and customer service focused
• Takes pride in their work
• Superior customer service skills with a desire to be part of a performance-driven team
• Must be able to communicate clearly and effectively with customers and coworkers
• Ability to stand for long periods of time
• Must be able to work night shifts and weekends and holidays
• Must be able to successfully pass the Retail Smart Serve course if not already certified.

Nice To Haves

• Smart Serve Certification
• Previous experience in customer service/retail

Responsibilities

• Providing prompt, efficient and courteous customer service to all customers.
• Maintaining a clean, safe, customer friendly work environment.
• Ensure all exterior store conditions are maintained to enhance the properties curb appeal.
• Ensure accurate operation of cashier systems.
• Ensure all paperwork submitted is accurate and balanced.
• Adhere to all company policies and procedures as prescribed.
• Enforcing age verification for the sales of tobacco, lottery and alcohol products.

Benefits

• Career growth and development through on-the-job training, professional courses, and peer learning
• Pay: $17.60 per hour. Night shift (11pm-7am) premium of $0.52 per hour.
• Employee & Customer Referral Programs
• Employee Perks Programs
• Employer Provided Uniforms and Personal Protective Equipment (PPE)
• Employee Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED