Customer Service Representative - Shelby, MS

Scott PetroleumShelby, MS
Onsite

About The Position

Scott Petroleum Corporation is seeking a Customer Service Representative to join their team. This is an excellent opportunity for those seeking to gain experience in a customer-focused environment. The company is committed to integrity, service, excellence, and teamwork, driving them to deliver high-quality fuel solutions and exceptional customer experiences.

Requirements

  • High school diploma or equivalent preferred
  • Friendly and approachable demeanor with excellent communication skills
  • Ability to work independently and as part of a team
  • Basic computer skills for operating cash registers and recording transactions

Responsibilities

  • Handling customer orders by phone and in person
  • Dispatch delivery orders to drivers
  • Maintaining daily and monthly inventory totals
  • Greet and assist customers in a friendly and courteous manner
  • Provide information about products
  • Handle customer inquiries, complaints, and requests professionally and efficiently
  • Follow safety guidelines and protocols to ensure a safe working environment
  • Adhere to company policies and procedures, including those related to cash handling and store security

Benefits

  • Competitive hourly wage
  • On-the-job training to develop valuable customer service skills
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