Customer Service Representative - Overnights
Uline•Kenosha, WI
•Onsite
About The Position
As a Uline Overnight Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success. This role offers full-time hours with 4-day or 5-day on-site schedules available, which include weekends. Uline is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
Requirements
- High school diploma or equivalent.
- Excellent problem-solving, listening and communication skills.
- Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Nice To Haves
- Bachelor's degree preferred.
Responsibilities
- Process customer orders, make product recommendations and handle account inquiries using world-class technology.
- Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
Benefits
- Complete health insurance coverage
- 401(k) with 6% employer match that starts day one
- Multiple bonus programs
- Paid holidays
- Generous paid time off
- Tuition Assistance Program that covers professional continuing education
- Employee Perks Café featuring affordable daily meal options from local restaurants
- On-site fitness center
- Beautifully maintained walking paths
- Best-in-class, clean, modern facilities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
