Customer Service Representative

Grande Aire Services Inc•Bonita Springs, FL
•$19 - $22•Onsite

About The Position

Join Southwest Florida’s trusted leader in air conditioning, refrigeration, and appliance repair—serving the community for 50+ years. Grande Aire Services is hiring a Customer Service Representative to support our high-volume, fast-paced service team.

Requirements

  • 1+ year of call center or high-volume customer service experience preferred
  • Strong communication, organization, and multitasking skills
  • A positive, service-driven attitude
  • Typing Skills

Responsibilities

  • Answer high-volume inbound calls
  • Convert inquiries into scheduled service appointments
  • Set up and maintain customer records in Service Titan
  • Coordinate and dispatch appointments
  • Promote services and assist across communication channels
  • Handle customer concerns with professionalism
  • Support basic accounts receivable tasks

Benefits

  • 100% Employer-Paid Medical Insurance
  • Dental, vision & life insurance
  • Paid time off
  • 401(k) with company match
  • Referral bonuses & employee discounts
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