little general Store inc

LITTLE GENERAL STORE INC•Glen Daniel, WV

4d•Onsite

About The Position

The Customer Service Representative is Little General’s primary customer contact. They perform all sales transactions, make sure the store is properly stocked, and share in the duties of keeping the store clean and safe. Must be minimum eighteen (18) years of age to sell tobacco, lottery products and alcohol.

Requirements

Must be minimum eighteen (18) years of age to sell tobacco, lottery products and alcohol.
Must be able to speak, read and write in English.
Must be able to be on time and show up to shifts.
Must not leave during shift.
Personal issues are to stay outside of work.
Doctors excuse is required if you call in or it will result in a write up.
Must be able to handle and count money and change.
Must be able to work alone in some instances.

Nice To Haves

Preferably looking for people who have open availability.

Responsibilities

Present a well-groomed, professional image at all times.
Have a positive attitude. Greet and welcome all customers with a smile.
Help customers locate product(s) whenever necessary.
“Upsell” related products whenever appropriate.
Record all sales on cash register and collect payment. Provide correct change if required.
Understand all approved payment systems and transaction processes.
Understand and strictly follow state laws regarding lottery, alcohol and tobacco sales.
Promote enrollment and participation in all Loyalty Programs.
Closely observe property and report any suspicious activity to the Manager on duty.
Monitor gas pumps.
Report any malfunctioning equipment or systems to the Manager on duty.
Stock coolers and shelves to ensure products are available and properly priced.
Maintain sanitary conditions in all food service areas to meet local health standards.
Actively participate in cleaning and maintaining a safe store.
Adhere to Locked Door policy if in effect.
Understand and be able to execute all security and emergency protocols.
Report any customer accident or injury the Manager on duty.
Understand and adhere to all Little General corporate and handbook policies.
Report any problem to the Manager on Duty.
Complete Daily Reports during the shift.
Other duties as may be assigned.