Customer Service Representative

Freudenberg • Martinsville, VA

18d • $45,000 • Onsite

About The Position

The Customer Service Representative will be responsible for communicating with potential and existing customers, creating, following up on, and coordinating quotations, coordinating sample sending to customers, managing the entire order process in the ERP system, and creating invoices and credit notes in the ERP system. The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Requirements

• High school diploma or equivalent.
• Customer Service & Inside Sales Experience minimum 5 Years.
• Microsoft Office computer skills.
• Proven work history illustrates stability, reliability, and strong work ethics.
• Willing to work in a high stress, fast-paced environment.

Nice To Haves

• Some college preferred.

Responsibilities

• Communicate with potential and existing customers.
• Create, follow up, and coordinate quotations.
• Coordinate sample sending to customers.
• Manage the entire order process in the ERP system.
• Create invoices and credit notes in the ERP system.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED