Customer Service Rep(19050) - 410 Merhar Ave #1

Domino's Franchise • Fairbanks, AK

1d • Onsite

About The Position

Domino's Pizza is seeking qualified customer service representatives with personality and people skills. The company is growing rapidly, offering opportunities for advancement, potentially to management and beyond. This role can be a hobby, main-gig, or supplemental job, with flexible scheduling available to accommodate school, social life, or other commitments. Domino's emphasizes that its people come first and takes pride in its team members.

Requirements

• Must be 16 years of age or older.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
• Standing: Most tasks are performed from a standing position.
• Walking: For short distances for short durations.
• Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high.
• Carrying: Large bags, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
• Pushing: To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled.
• Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
• Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.
• Crouching/Squatting: Performed occasionally to stock shelves and to clean low areas.
• Reaching: Performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
• Hand Tasks: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
• Machines, Tools, Equipment, Work Aids: Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Nice To Haves

• Relevant pizza or kitchen experience may increase starting pay.

Responsibilities

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Clean equipment and facility approximately daily.

Benefits

• Starting pay is $16.50/hr.
• Increases in starting pay DOE (specifically relevant pizza or kitchen experience)
• Quarterly opportunities for pay raises depending on performance evaluation results
• Full time employees are eligible for health / dental / vision / life insurance benefits after 6 months
• Free employee meals on all shifts longer than 5 hours and discounts on food items when not on shift
• Paid vacation time available for management and lead pizza makers
• Flexible and set schedules available
• Career growth mentors and opportunities available to all employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees