Customer Service Representative

Mr. Rooter Plumbing Of Memphis•Memphis, TN

16d•$18 - $25•Onsite

About The Position

If you are looking for a new career where you can get coaching and training for a job that’s in demand, we are looking for you! Apply today to join the team at Mr. Rooter Plumbing. We are looking for the best people to join our team. You may have never thought about customer service as a career, but it’s a job that pays extremely well! Plumbing is very important service work that’s always needed, even in times of economic uncertainty. As a customer service representative, you’ll be doing something that matters! At Mr. Rooter Plumbing, you don’t need prior customer service experience or college degrees to join our team. (But if you have some, that’s a plus!) We’ll teach you everything you need to know to get started in a career in this industry. Plus, you’ll be on a career path for more advanced customer services skills and credentials that will give you future job security and an opportunity to grow your income. That’s why this is the best customer service representative job on the planet!

Requirements

Must be able to lift at least 35 lbs.
Must have a valid driver’s license.

Nice To Haves

Prior customer service experience
College degrees

Responsibilities

Communicating with the Managers and Service Professionals – You’ll interact daily with management and the dispatcher to synchronize activities to ensure the right tools and right technician are sent to the homeowner at the right time to solve their plumbing needs.
You are highly adaptable to a dynamic environment – You can adjust easily to changes in priorities and demands of the homeowner as well as management while maintaining focus on the goals of the franchise owner.
Following Our Mr. Rooter Plumbing Process – You’ll follow our proven process, from greeting the customer to closing out the service job.